---
title: Support and Operation
date: 2025-03-24T07:42:00+01:00
author: Julia Raab
canonical_url: "https://www.umdasch.com/en/support-and-operation"
section: Pages
---
![2022 11 Umdasch60518 rz](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Support-und-Betrieb/2022.11_Umdasch60518_rz.jpg)  

Digital Retail

#  Support and Operation 

 

 

 

 

 

 

   We digitalise your store ## Comprehensive service for maximum impact 

  

 

 

Digital solutions only realise their full potential with the right service. The digital retail specialists at umdasch The Store Makers support their customers from the initial idea through to ongoing operation – and beyond. Whether customised software, creative content or reliable operation and active 24/7 system monitoring – umdasch provides everything from a single source. These services ensure that digital touchpoints are seamlessly integrated into the store concept.

 

 

 

 

 ### Maximum system stability and all-round support seven days a week

 

In the digital age, efficient operations are the key to success in retail. umdasch The Store Makers offers customised operations services – with proactive maintenance, fast troubleshooting and reliable 24/7 system monitoring. Retailers benefit from holistic support that minimises downtime, optimises processes, and ensures the long-term success of their digital infrastructure.

We are here for you

  
If desired, our team will continue to provide support after the installation of digital solutions in the form of a maintenance and service package. The same applies to the entire rollout phase.

**Support hotline Austria:**   
+43 732 99 54 98 16

**Support hotline Germany + international:**   
+49 203 395 175 701

**Support hotline Switzerland:**   
+41 627 372 504

**Mail support:**

[support@umdasch.com](mailto:support@umdasch.com "Mail Support")

 

 

 

    ![2022 11 Umdasch60922 rz](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Support-und-Betrieb/2022.11_Umdasch60922_rz.jpg)  

 

     ![2022 11 Umdasch60387 rz](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Konzept-und-Design/2022.11_Umdasch60387_rz.jpg)  

    ![2022 11 Umdasch60387 rz](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Konzept-und-Design/2022.11_Umdasch60387_rz.jpg)  

Concept and Design

 [Learn more](https://www.umdasch.com/en/concept-and-design) 

 

    ![Digital Signage](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Retail-Technologie/Digital-Signage.jpg)  

    ![Digital Signage](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/Retail-Technologie/Digital-Signage.jpg)  

Retail Technology

 [Learn more](https://www.umdasch.com/en/retail-technology) 

 

    ![House of Silhouette Vienna umdasch HM Silhouette Wien 1 Herrngasse 29 11 2024 2](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/POS-Management/House_of_Silhouette_Vienna_umdasch_HM_Silhouette_Wien_1_Herrngasse_29.11.2024-2.jpg)  

    ![House of Silhouette Vienna umdasch HM Silhouette Wien 1 Herrngasse 29 11 2024 2](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/POS-Management/House_of_Silhouette_Vienna_umdasch_HM_Silhouette_Wien_1_Herrngasse_29.11.2024-2.jpg)  

POS Management

 [Learn more](https://www.umdasch.com/en/pos-management) 

 

    ![Umdasch e Xperience Platform](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/umdasch-eXperience-Platform/umdasch-eXperience-Platform.jpg)  

    ![Umdasch e Xperience Platform](https://www.umdasch.com/upload/assets/05_Competences/Digital-Retail/umdasch-eXperience-Platform/umdasch-eXperience-Platform.jpg)  

umdasch eXperience Platform

 [Learn more](https://www.umdasch.com/en/umdasch-experience-platform) 

 

 

 

 

     ![Umdasch Lets Talk](https://www.umdasch.com/upload/assets/000_General-images/umdasch-Lets-Talk.jpg)  

 

Let's

talk

 

 

 

 

 

Get in touch

Team Digital Retail

 [     digitalretail@umdasch.com  ](mailto:digitalretail@umdasch.com)