Harrods by umdasch The Store Makers

A timeless yet modern approach

As part of a ten-year grand renovation, London department store Harrods has continued to refresh major elements of its famous store, modernising the environment and creating contemporary spaces while respecting its timeless magic. umdasch remains on the journey with Harrods, recreating signature areas and reimagining the offer.


The long-standing relationship between umdasch and Harrods is emblematic of the deep heritage that the two usinesses have within retailing. Harrods is arguably the most famous and historic department store in the world and umdasch has been in existence for over 150 years and has remained focused on both traditional values and innovation. It is this combined pedigree that has been brought together during the modernisation and restoration of key elements of the Harrods flagship store in Knightsbridge, London.

umdasch at Harrods – a continuing success story

Immerse yourself in the unique world of Harrods and explore all store highlights fitted out by umdasch (marked in Harrods green when moving the cursor over the respective area). Click through the floors and and get deeper insights by opening the pop-up windows via the store list on the left or the map on the right.

Choose Floor
Harrods Gift Shop
Value Engineering, Manufacture, Installation, Design Engineering
1125 m2
Harrods Seasonal Gifts
Value Engineering, Manufacture, Installation, Design Engineering
750 m2
Harrods Books
Value Engineering, Manufacture, Installation, Design Engineering
750 m2
Harrods Dining Hall
Manufacture, Installation, Design Engineering
500 m2
Harrods Roastery & Bakehall
Design, Manufacture, Installation, Design Engineering
600 m2
Harrods Moet and Chandon Champagne Bar
Manufacture, Installation, Design Engineering
200 m2
The umdasch Store Makers are very proud to accompany the ten-year grand renovation as a key shopfitting partner at Harrods. Be curious to see whether a new store opening will soon follow on this floor as well. In the meantime, discover more exclusive signature areas and shops on the other floors.
Harrods Men's International
Manufacture, Installation, Design Engineering
100 m2
Harrods Men's Shoes
Value Engineering, Manufacture, Installation, Design Engineering
850 m2
Lalique Harrods
Value Engineering, Manufacture, Installation, Lighting, Design Engineering
120 m2
The umdasch Store Makers are very proud to accompany the ten-year grand renovation as a key shopfitting partner at Harrods. Be curious to see whether a new store opening will soon follow on this floor as well. In the meantime, discover more exclusive signature areas and shops on the other floors.
HarrodsGift ShopHarrodsSeasonal Gift ShopThe Harrods Bookshop Gift wrapping Fine Wines & SpiritsJJ.Fox CigarsTHE ARCADEBEAUTY EVENTS& SERVICESFINE WATCHESTRAVEL GOODS& LUGGAGE
HarrodsRoast & BakeDining HallRestaurantsHarrods Roast & BakeLifestylePowder RoomPowder RoomMoét & Chandon Champange BarTHE FOOD HALLSTHE PERFUMERY HALLTHE BEAUTYHALLSLUXURY ACCESSORIESFINE WATCHESFINE JUWELLERY
Burber r y Men ' s Superb r ands Men ' s In t ern a tional Designer Men ' s Shoes & A cc essoie r s MEN ' S INTERN A TIONAL DESIGNER MEN ' S DESIGNER C OLLE C TIONS 2 MEN ' S SPO R T S MEN ' S SUPERB R ANDS MEN ' S OUTDOOR MEN ' S E S SENTIA L S MEN ' S SWIMWEAR SUNG L A S SES & SIZE MEN ' S DESIGNER C OLLE C TIONS 1
Roja Dove HauteParfumerie SALON DE PARFUME
Loading ...

Ten-year grand renovation

This started with the successful renovation of Harrods Roastery & Bakehall in 2017 as well as Harrods Wine & Spirits and Cigars in 2018. Subsequently, umdasch was commissioned for more projects as part of a ten-year grand renovation. 2019 saw umdasch provide a wide variety of services within the Harrods store in departments including the Dining Hall, Men’s International Designer Room 1, Beds and Harrods Signature as well as the Gift Wrap area, while in 2020 Men’s Shoes and Seasonal & Books have been completed. Another milestone: the completion of H beauty Lakeside Shopping Centre, a first-of-its-kind beauty hall outside the flagship store in Knightsbridge. The second H beauty store in Milton Keynes followed in 2021.

Harrods London by Mehdi Faez

Menswear - A Major focus

David Collins Studio – which is responsible for the revamp and relocation of the entire Menswear offer – designed the Men’s International Designer Room 1 as part of a complete overhaul of the Menswear section. It is a super-luxe space that combines contemporary stainless steel with nero marquina black marble. The department also includes two pop-up spaces that change monthly. The look and feel of the space is very luxurious, with inlaid marble floors, fitting rooms lined in leather and marble railings. The design concept had also to respect the historical aspects of the building.


“The design centralised around the traditional feel of the Harrods look, made the most of the historic architecture, while intertwining modern accents of monochromatic and geometric patterns,” reflects Simon Wait, Sales Director Premium Retail UK. “We have had such a long working relationship with Harrods, and some of the luxury brands within it, and the common thread is a completely uncompromising approach to quality. Everything had to be right. That has been challenging but also very exciting and rewarding.”

Harrods Mens International by umdasch The Store Makers
© Ben Anders @ One Represents

The taste revolution at Harrods

The 500 m² Dining Hall has also been transformed with luxurious material and exquisite designs, in what the department dubs ‘The Taste Revolution’. The wide variety of eateries serve seasonal foods from six new restaurants. An array of glass, marble, mirrors, wood and solid antique brass enchants visitors in the luxury atmosphere.


In addition, the new layout more than doubled the previous seating capacity, while still feeling spacious and comfortable. Working again in collaboration with David Collins Studio, the project had numerous unique requirements. With such a historic building, with listed, painted tiles that line the room from floor to ceiling, the focus of the revamp was on preserving the heritage and atmosphere. The fixtures and fittings supplied by umdasch created a contrast between antique and modern to create a luxury atmosphere.


“In an industry where fit-outs can be replaced quite quickly, it was unique to work on refurbishments that are so reflective of Harrods and where the food hall shopfit was from the 1980s,” says Roman Fußthaler, Managing Director Premium Retail. “So we had to create something that was both contemporary but also that will stand the test of time.”

Harrods Dining Hall mit Ladenbau von den Store Makers von umdasch
© Kensington Leverne

Contrasting, unique departments

The most recent projects have been sharply contrasting. On the one hand, the Men’s Shoes department is part of the phased redevelopment of Menswear, on the other the Gift Shop and Seasonal & Books are targeted at tourists.

Men’s Shoes is an 850 m² area, designed by David Collins Studio. The department is dedicated to male footwear and created in an opulent environment, underpinned by a high attention to detail and the use of high quality materials like marble, specialist leather, mirror polished stainless steel, smoked glass. “Men’s Shoes again reflects the integrity of what Harrods has been doing to position its contemporary Menswear offer,” recalls Roman Fußthaler. “With so much retail understandably focused on female customers, it has been fascinating to deliver a large project dedicated to men.”

By contrast, the areas focused on tourists required a different approach, because rather than appealing to the long-standing Harrods regular customer they need to attract tourists who might simply be purchasing a pen or a cuddly toy. “There is a huge amount that can be achieved with the visual merchandising,” says Roman Fußthaler. “Again, there was no compromise on quality. All areas have to embody the Harrods image.”

Harrods Shoes by umdasch The Store Makers
Roman Fußthaler
Managing Director Premium Solutions


We would like to ask for your consent with regard to the
  • use of cookies
  • the transfer of the data gathered by cookies to the USA

1. The Use of Cookies

We, the umdasch Store Makers Management GmbH, use cookies and third-party applications. This enables us to ensure the optimum performance of our website, particularly to continuously improve the functionality of our website (necessary cookies) or to tailor the advertisements that you see on certain platforms to the user’s specific needs (marketing cookies).

Further information about the cookies we use can be found in our Privacy Policy. We also offer you the option to choose which cookies you allow (advanced cookie settings).

2. Data transfer to the USA

Some of our partners have subsidiaries in the USA. We transfer your personal data to these partners in the USA either manually or via an interface.

Please note that with the ruling of July 16, 2020 (Court of Justice of the European Union C-311/18, Schrems II Ruling), the adequacy decision that permitted the transfer of personal data to the USA was repealed. This means that the USA, as a third country, does not provide an adequate level of data protection.

The specific risk to you as a user is that if your personal data is transferred to the USA, it may be accessed by the US authorities for control and monitoring purposes and you have very few effective and enforceable rights to object to this access.

The personal data that we transfer to the USA consists primarily of IP addresses (internet protocol addresses).

We work with the following service providers, depending on the application:
  • Facebook LLC
  • Google LLC
  • YouTube LLC
  • Matterport Inc.
  • etracker GmbH
  • LinkedIn Inc.

We require your consent to allow us to pass on your personal data to these service providers.

You are able to withdraw your consent at any time and with immediate effect via the Cookie Settings page of our website.

Do you agree to the use of cookies and the transfer of your personal data to the USA?

Advanced Cookie Settings


These cookies ensure the basic functioning of our website. In other words, your preferred settings are saved for the next time you visit the site. This includes settings regarding your country of residence and language. These cookies also help ensure the secure use of our website.

The use of these cookies enables us to analyse the use of our website. They also help us to continually improve the website’s functionality. Furthermore, they allow us to integrate third-party services, which enables advanced functionality of our site.

The use of social media cookies and applications allows advertisements that are displayed on other platforms to be tailored to your preferences.

I hereby give my consent to the transfer of my personal data to the USA.